That means it's not a place for you to vent, complain, or make a demand. You need the financial aid office's assistance much more than they need abuse from you! Ultimately, you're requesting more money. This letter is you stating your case to the people who can assist you. Here are some basic tips that you should apply when creating your letter, regardless of the reason you're writing it: Be sure to address your letter to a specific person in the school's financial aid office. If you don't already have a contact, consult the department listing on the school's website. While you're at the school's website, research guidelines for their appeal process. Are there specific forms they require? Following the exact procedure will increase your chances of success.